Customer “Service”
After two days of trying,unsuccessfully, to get some help from my mother’s ISP technical support I have to conclude that I live to long outside of Israel. It seems that customer service here is very well trained to get rid of the caller as fast as possible with the least satisfactory solution - most commonly sending the caller to some other part of the organization. Internet service here is, apparently, divided between the ISP and the facilities provider (i.e. the cable company or the phone company) - and their technical support is very well trained in sending the caller to the other party.
I just don’t understand why the Israelis are willing to live with this horrible service, but this is yet another sign of living in the US for a decade… 
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It is obviously not because of a free market situation, but because of over regulated one. It is the over regulation that cause a situation when the companies need to satisfy the regulator rather than the customer.
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Are you arguing that Free Market is morally wrong based on the fact that it was never implemented?
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